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Mobile FAQ

How do I change my trading password in AD Mobile?

Password management cannot be completed via the mobile app.

To manage your Advanced Dashboard trading password, log into AD desktop and navigate to the security section of the application settings.

How do I change my data package in AD Mobile?

AD data packages cannot be customized via the mobile app. Log into WebBroker and navigate to the Advanced Dashboard Launch page to manage your data package selections.

How do I customize my session timeout settings?

Set a session duration in WebBroker; setting carries over to Mobile.

How do I set my preferences for the Advanced Dashboard mobile application?

Use the More widget to set your preferences and select your default functions. Some preferences you can set include text size and toggling on/off accessible charts.

Can I run Advanced Dashboard Desktop and Advanced Dashboard Mobile at the same time?

Yes, log in to both Desktop and Mobile simultaneously (note: only 1 session of each).

Will my data from AD Desktop be synced with AD Mobile?

There are several settings and preferences synchronized between AD Desktop and AD Mobile. For any changes to take effect you may need to refresh your AD session.

Orders

Preferences already set up in AD Desktop carry over to AD Mobile. Changes in order preferences are synchronized between AD Desktop and AD Mobile and can be managed in either platform.

Watchlists

Symbols in watchlists and available watchlists are synchronized between AD Desktop and AD Mobile.

Watchlist templates are not synchronized between AD Desktop and AD Mobile.

Groups in watchlists are displayed in AD Mobile but can only be managed in AD Desktop.

Changing symbols in an existing watchlist and/or the addition/deletion of watchlists is synchronized between AD Mobile and AD Desktop.

Chart

Chart settings and indicators are not synchronized between AD Desktop and AD Mobile. Chart settings and indicators, once set up in AD Mobile, persist for all symbols.

Drawings in AD Mobile are specific to a symbol and persist across sessions.

What are the differences between Advanced Dashboard Desktop and Advanced Dashboard Mobile?

Differences between Advanced Dashboard Desktop and Mobile